Cookie Policy
Cookie Policy
Last Updated: April 19, 2026
Introduction
Hopehouse Travel Agency ("we", "us", or "our") uses cookies and similar tracking technologies on our website to enhance your browsing experience, improve our services, and understand how visitors interact with our site.
This Cookie Policy explains what cookies are, how we use them, the types of cookies we deploy, and your choices regarding cookies. It should be read together with our Privacy Policy and Terms & Conditions.
What Are Cookies?
Cookies are small text files that are stored on your device such as a computer, smartphone, or tablet when you visit a website. They help the website remember your preferences, actions, and settings over time. Cookies can be session cookies, which are deleted when you close your browser, or persistent cookies, which remain on your device for a set period.
We also use similar technologies such as web beacons, pixels, and local storage.
Cookies We Use and Their Purposes
1. Essential / Strictly Necessary Cookies
These cookies are required for the website to function properly and cannot be disabled.
- Remembering your consent preferences
- Enabling form submissions and inquiry flows
- Maintaining website security and preventing fraud
- Basic navigation and page loading
2. Functional Cookies
These help us provide a better user experience by remembering your preferences.
- Remembering your language or region preferences where applicable
- Storing your inquiry progress or selected travel interests
3. Analytics and Performance Cookies
We use these to understand how visitors use our website and to improve our services.
- Google Analytics to analyze website traffic, popular pages, and user behavior
- Tracking which pages are most visited and how long users stay
- Improving website performance and content relevance
4. Third-Party Cookies
When you interact with certain features, third-party services may place cookies.
- Google services such as Analytics or CAPTCHA protection where enabled
- Social media plugins if embedded
- Embedded maps or external booking widgets if used
Cookie Table Summary
| Cookie Category | Purpose | Examples | Duration |
|---|---|---|---|
| Essential | Website functionality & security | Session ID, consent cookie | Session / 1 year |
| Functional | User preferences | Preferred interests, form data | Up to 6 months |
| Analytics | Performance & insights | _ga, _gid (Google Analytics) | Up to 2 years |
| Third-Party | External services | Google CAPTCHA, social media | Varies |
Your Cookie Choices and Consent
When you first visit our website, you will see a cookie consent banner. You can choose to accept all cookies, reject non-essential cookies, or customize your preferences.
You can manage or withdraw your consent at any time by:
- Clicking the cookie settings or legal links in the footer or banner
- Adjusting your browser settings to block or delete cookies
- Contacting us directly
How to Control Cookies Through Your Browser
You can control cookies through your browser settings. Here are links to popular browsers:
Disabling cookies may limit your experience on our website and many other websites.
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of this page shows when it was last revised. We encourage you to review this page periodically.
Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Email: travel@hopehousetravelagency.co.ke
Address: Hopehouse Travel Agency, Hazina Towers, 5th Floor, Nairobi, Kenya